Frequently asked questions
When will my order be shipped?
Normal production time is 1-2 weeks. Your item will begin production once your order is completed. If a proof needs approved time begins upon approval, you will receive a proof within 72 business hours.
Am I able to request a custom design/item?
Yes, however designs do not come instantly and I will be unable to give you a time frame of when this item can be completed. Not all custom designs can be created. To discuss your custom design please contact us directly.
Can you provide a note with my purchase? Can my item be gift wrapped?
Yes, we have special ways to provide a note with your item. Please leave a note with your purchase of what you'd like to say or send a message using the form under "contact." Gift wrapping services are very limited at this time and additional charges will be occurred.
My item is personalized with a name, can I see a proof?
Of course, please leave a note requesting a proof during your purchase or use the form under "contact"
Do you accept custom / bulk orders?
Yes, of course! We are able to accommodate both custom and bulk orders. We have done custom designs for many of our customers as we feel everyone deserves a one of a kind design. We have done bulk orders for family vacations, military squadrons and more! To discuss custom and bulk orders please contact us directly.