Shipping & Returns
Shipments are made within 2 weeks once payment is received. Your purchase will be shipped to the address in Paypal. Please ensure that your PayPal address is current to avoid any delays in shipping. Little Pitter Patter Designs, LLC is not responsible for items shipped to the wrong address or items lost in the mail. Once the item has shipped and the USPS accepts the shipment it is out of our hands. We do not issue refunds for items lost in the mail. All packages are shipped USPS First Class Mail with delivery confirmation
Priority Shipping, which includes $50 insurance, is available upon request. Please contact us prior to ordering if you would like this option.
Little Pitter Patter Designs ships to international addresses using USPS First Class Mail International. International customers are responsible for all fees, taxes, tariffs, and duties associated with shipping to their respective countries. Returns will not be accepted due to customs fees.
RETURN & CANCELLATIONS POLICY
-If you are unhappy with a purchase, please let me know as soon as possible and I can see what can be done to assist you. 100% customer satisfaction is Top Priority at my shop. Little Pitter Patter Designs, LLC will not even consider a return if your item shows delivered for more than 48 hours and you did not contact us.
-We DO NOT accept returns on custom made items as they are created specifically for you at time of purchase. I do not think you will be disappointed with my products, however; I will take returns on any "Ready to Ship" items if it is mailed back to me WITH tracking within 24 hours. "Ready to Ship" item must be in SAME condition as when it was first shipped by me to you. The customer is responsible for any return postage.
-We can not be held responsible for items that are lost or damaged once they leave my hands.
-If an item is returned for any reason, I will send you a PayPal invoice for the shipping amount to re-ship the item. Please be sure to have an accurate address when checking out to avoid delayed shipments or additional charges.
-Little Pitter Patter Designs, LLC reserves the right to cancel any order for any reason. If an order is canceled you will be notified within 24 hours of purchase and a full refund to you will be processed.
-Customer requested cancellations. I will consider all cancellation requests within the first 48 hours after payment has even received. After 48 hours, supplies are ordered and items/orders can not be refunded.